FAQ

Cleaning

  • Cleaning your solar panels 1-3 times/year will greatly increase their performance and your electricity savings by up to 30% or more, as it’ll remove dirt, pollen, and other debris that collects on top overtime, decreasing the amount of sunlight they receive.

  • We recommend cleaning your solar panels 1-3 times/year, depending on how dirty they get based on your surrounding environment.

  • Please call us or book online to schedule a free site survey!

  • You may cancel or change your membership whenever you’d like and we’ll complete all remaining cleanings for the year, as scheduled. However, we don't provide refunds for unused cleanings.

Critter Protection

  • Critter protection ensures that your solar system is safe and saves you thousands long term because without it, birds, squirrels, and other small creatures will have easy access to beneath, which can lead to significant damage or fires and costly repairs from them chewing the wires, nesting, or leaving droppings.

  • We use PVC-coated rust-free wire-mesh guards with aluminum locking clips to secure them to your system, as these provide the best durability, protection, and airflow.

  • We recommend checking them at least once/year to ensure they aren’t damaged and are free of debris. However, we'll inspect them for you during every scheduled cleaning with us.

  • Yes! We provide a lifetime warranty, which covers all parts and labor for repairing or replacing manufacturer defects of the guards, improper installation of the guards by SolGaia Solar employees and contractors, and critter removal from resulting failures of the guards for the reasons given above that allow critters to enter beneath the system for the lifetime of our business.For full details, please see our Legal page.

For additional questions or support, please call or email us and we’ll be happy to help!